• 04:05 4AM. Can’t sleep. runny nose. Cold. #
  • 04:14 Since sleep will most likely not resume, I shall copy GBS of TV audio from Wil. Thx, Wil. Will have copious entertainment now. #
  • 04:25 Just knocked over Dew. Yay for lids. #
  • 04:48 Damn it! Forgot to install ftp client on laptop. #
  • 05:26 Vista, is it too much to ask that you recognize my DS30 without problem? Sigh. #
  • 08:39 Snuggled under blankets. Don’t want to move. Contemplating skipping work. #
  • 18:20 @Reevesman: Frontpage sucks. Contact me, and I’ll help. #
  • 18:21 Sinus infection. 875MG of antibiotics twice daily. Working. Yuck. #
  • 19:01 And so work endeth. Amen to that! #
  • 21:28 @Tallin32: Yep, still out of town. If not for bad luck, I’d have none. #
  • 22:01 Hebrew calendar not installed on laptop. Damn again! #
  • 22:07 Listening to people singing Barnie songs. I think I shall slit my throat. #
  • 22:19 Thermometer claims it’s still 48 out. Thermometer lies! #
  • 22:52 PM’s supposed to handle javascript. Yet it won’t post to Twitter. Something wrong with the pic? #
  • 22:58 Damn this laptop battery is good. Getting about 7hrs even when connected to wireless NT. #
  • 23:02 @WilJames: Figures. #

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  • 09:29 Need drugs. #
  • 09:33 Max, you touch my food, I kick your ass. #
  • 09:33 @WilJames: Got anything that will make the users disappear? #
  • 09:34 It would be nice if I could just tell the PC to sleep. Thx SR for being such an inconvenience. #
  • 09:49 Shutting down the PC for now, getting ready for work. Customers, you suck. All of you. #
  • 10:32 Hmm. Let’s see. I send email, saying I will be down here, also indicating I will bring PM in. Yet I get told this AM that no one knew I … #
  • 10:56 Oh yay. Sinus crap is now turning into a cough. Bark …Bark …Bark. #
  • 11:15 Please explain how you manage to screw up a copy/paste operation? #
  • 11:43 @user: We are not your general tech support. Call your PC’s manufacturer, not us. #
  • 12:08 It’s L.B Friday! tinyurl.com/2czm2b [tinyurl.com/2czm2b] #
  • 14:14 K, you’re playing with terminal emulators, and you neither know where the run dialog is, nor know how to manually start the SR? #
  • 14:19 People, save your ticket numbers if you have to ref back to a case. They help. #
  • 15:16 @WilJames: Because, you know, we’re support, which means we know, and can do, everything. #
  • 15:30 @Tallin32: LOL! Let’s hope that’s what it is. #
  • 15:41 Just got my Omni. Will play with it later. #
  • 16:18 Yay! Got out of walking someone through the talking install. #
  • 16:26 :-)@Thatkellygirl: cappaccino cupcakes. You definitely have my attention. #
  • 17:38 @Tallin32: You wouldn’t believe how many calls we get from users who just want someone to hold their hand through the talking install. Y … #
  • 18:53 @Tallin32: There is actually a silent install that will just install the default features, but you unfortunately have to use a switch to … #
  • 18:57 Leaving work. Will probably tweet more this evening. #

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  • 01:34 @Msippi: Sorry signing up for Twitter has been so hard for your squint ass. #
  • 01:48 WilJames is a lazy bitch. He’s falling asleep in his chair. #
  • 08:43 God damn light slaves! When I said I needed to be on the rd Sat. AM, I didn’t mean after 9. AM travel will most likely not happen. GRRRRRRR! #
  • 10:35 Trying to help someone set up TwitterIM via AIM. Twitter is not being helpful. Grrr again! #
  • 10:36 Called my ride. No answer. I think I will have to kill at least one light slave today. #

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  • 06:57 Just got home. Been on the rd for 14HRS. Beyond exhausted and beyond pissed. #
  • 19:44 Feel like I’ve been run over by a truck. Slept from 07:30-16:00, then up again at 19:00, could sleep for 3 years. #
  • 20:42 Waiting on dinner to cool, and hooking equipment back up. #
  • 23:14 What’s up with TwitterIM? It’s not working. #
  • 23:47 The Omni isn’t plugged into anything, so why is it making noises out there? #

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  • 00:20 Happy birthday, sweety. #
  • 00:24 It’s cold in here. Checking the heat. #
  • 05:12 Mmmm. Bed is very comfortable. Awake, but would rather stay right here. #
  • 05:50 I need something else to post to like I need a hole in my head. But Utterz is so cool! www.utterz.com. Audio Twitter, sort of. #
  • 10:57 Stupid ActiveSync on the desktop. XP won’t recognize the omni. This is going to be fun. #
  • 12:37 @WilJames: figured out the sync problem about the time I posted. #
  • 15:16 @user: Damn it, stop whining and do what I tell you to do! #
  • 15:54 @JamminJerry: Man, you got totally shafted. I’m sorry about that. #
  • 16:58 @WilJames: Sorry you’re witnessing the virtual mushiness. Maybe we should get them using Twitter? #
  • 17:13 This is not good. User wants to script, but can’t find c:program files. Sheesh. #
  • 17:19 @WilJames: Definitely start influencing! <grin> #
  • 17:26 @user: God damn it, read the damn manual! #
  • 17:56 @user: This problem doesn’t stem from not having a home PC. This problem stems from you being an idiot. #
  • 18:35 @WilJames: Damn that sucks! I suppose I’ll have to just catch up on the other seasons. #
  • 18:56 @WilJames & @Msippi: Retards! All of them! #
  • 20:35 Just talked to the cleaning lady. Good thing she never stopped by, because I never would have heard her yesterday morning. #
  • 21:10 @Tallin32: I second the sesire for the writer’s strike to end soon. They all make lots more than we do, what’s the big deal? #

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  • 06:33 @Phinnia &@Tallin32: Wow. Didn’t realize the writer’s strike has so much background. Makes a lot more sense now. #
  • 07:56 @Natalief: Sorry you’re feeling so bad. Not good when you have to drive. Hope you feel better soon. #
  • 08:46 Think I will read a little more before getting ready to clock in. #
  • 11:03 @WilJames: Man that sucks that Denise has a cold. Get her some pseudo-fed. #
  • 11:35 Nice and breezy here today, mid 70’s for a high. Must find way to work outside. Grin. #
  • 11:41 @Msippi: Get Missie to take you to the store, and get some sudofed and some soup. Then go home & snuggle up with the comfy blanket. #
  • 12:30 Oh yeah mail server, I just love it when you crash on me. Gives me all kinds of warm fuzzy feelings inside. #
  • 13:51 @Msippi: I hope you grabbed that feather pillow off the couch, and have yourself propped up on pillows. #
  • 13:55 K, this guy has two different techs on his phone b/c he can’t figure out how to use his browser. Sheesh. #
  • 13:59 @WilJames: Bad Wil, Bad! You asked for information! #
  • 14:15 @msnmsgr.exe:Temp NT problems my ass.. #
  • 15:01 @Jamminjerry: Make them call tech support. #
  • 15:03 Everything is set for my trip to Nashville. Next Friday can’t get here soon enough. #
  • 15:24 @WilJames: I plan on it. *big grin* #
  • 15:39 I love it when these ppl call with PM wanting to set up wireless NT, with no info. #
  • 16:02 @Tallin32: Nope, roach coach is still there. Not very good though. Had food last week, it sucked. #
  • 16:15 @Tallin32: No, it’s just that sometimes, you get lucky. Broken clock and all. #
  • 16:19 @WilJames: Well, at least it wasn’t some porn site. Grin #
  • 16:24 @User: How many times must I say it? If you can’t read the info, you need a light slave. I need the error number. #
  • 16:28 Great. Another moron who insists on reformatting every time there’s a problem. #
  • 16:31 @Tallin32: Don’t you know? If it’s a problem a blink is having, we’re supposed to solve it. </sarc> #
  • 17:08 That one’s got to be carrying around a pocket protector. #
  • 17:09 @Tallin32: Of course he hasn’t mastered the unattended OS install. That would make sense. #
  • 17:12 @Tallin32: Most non-issues are things like help me nav my fav site, buy airline ticket, don’t want to pay $50 for support so hlp b/c I’m bli #
  • 17:20 @Tallin32: Case in point. User calls, wants hlp with scanner install. I say we don’t do that, only I have to say it about 6 times. #
  • 17:23 @User: Windows protection dialog is not our problem, no matter how much you want it to be. #
  • 17:39 @WilJames: Oh yeah. Mustn’t forget the blind card. If I had $ for every time that one got played, I’d be rich. #
  • 18:19 Going to the grocery store after work. Haven’t made a list. Out of just about everything. Should there be a list? #
  • 18:20 @User: Your CDROM drive is not a CD player. #
  • 18:21 2User: I mean, don’t call your CDROM drive “My CD player”. #
  • 18:45 @Tallin32 & @WilJames: When I become world dictator, unnecessary play of the blind card will be a capital crime. #
  • 18:58 @Tallin32 & @Phinnia: You have my vote. We get an I and it’s law! *evil laugh* #
  • 19:33 One of these days I’m going to figure out what all the xtra sounds from AIM are. Baby sounds and all that. #
  • 19:33 @Tallin32: Small things impress small minds. #
  • 19:54 Nice. The Twitter AimBot won’t let you post updates, but it messages you every 24 saying you haven’t updated per prefs. #
  • 19:56 @Tallin32: Behold the Dilbert Principle in action #
  • 22:33 Back from the store. House is stocked now. #
  • 23:10 Climbing into bed. Soft blankets rule. #

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  • 11:11 @WilJames & @Jamminjerry &@Msippi & @Reevesman: Ray’s now on Twitter. Wa4wga to follow. #
  • 12:01 Stupid redneck mailman. Brings by homemade Xmas CD of his own music, unasked, then asks if I listened today. Right. Presumption=bad. #
  • 12:11 @Tallin32: Don’t feel like such a slacker. God knows we don’t when you’re working later than us. Grin #
  • 12:21 @WilJames: Don’t ask yourself how they got their jobs. It’ll probably give you a headache. #
  • 13:26 @WilJames: Yep, bigger and badder than you already have. Beer won’t cure it. #
  • 13:35 Why can’t I be in Nashville already? #
  • 13:52 This’ll drive me insane. I have a xtra laptop battery that seems to have disappeared. Grrr. Hope it turns up before I leave next week. #
  • 14:00 Yay for user error. #
  • 14:03 K, user calls support, says I gave him a number for Linxes. This is why you don’t trust what users tell anyone else. #
  • 14:31 Think it might be time for lunch #
  • 15:18 @Tallin32: Being able to tell said clients to RTFM would be nice. #
  • 15:28 Why is it that so many blinks have to be religious nutjobs, and then call tech support about it? #
  • 15:50 @Tallin32: The perennial question we get is, how do I make my favorite Bible software work/why doesn’t it work? Usually some variation of it #
  • 16:31 @WilJames: Bite me! #
  • 16:31 @Tallin32: Agree with the less Bible, more tech approach. #
  • 16:33 @Tallin32: I don’t know what’s worse. Light slaves wanting to pray for you/think you’re special because you peg the Jewdar, or pious blinks. #
  • 16:48 @User: Quit it with the late new year’s wishes! #
  • 16:56 @collecters: How many times to I have to tell you that your prey doesn’t live here before you’ll take my number off your list? #
  • 17:04 @Coworker: Damn it, if you get a call, & it’s almost time for you to leave, either finish the damn call, or get their info & call them @ AM. #
  • 17:11 @User: When it asks for your 20-char auth#, that doesn’t mean a floppy. #
  • 17:12 Wow! After I finished that last tweet, I had 69 chars left. Yay magic#. #
  • 17:13 Oops… I did it again. Grin. Maybe I should stop now. #
  • 17:51 @User: Stop whining about how you can’t get your video driver. Nothing I can do w/o that driver. #
  • 18:03 @User: Stick a fork in yourself, you’re done. No way you’re running SRV3.7 on a WinXP box. #
  • 18:13 @User: Do I look like your receptionist? #
  • 18:20 @user: If it says program CD, that means it’s not the one you authorize with. #
  • 18:27 Pebcaks. So many pebcaks. #
  • 18:28 I love it when they get angry b/c they know they were stupid. #
  • 18:54 @User: Just because your favorite pdf isn’t read by the SR doesn’t mean that the SR won’t read PDFs. #
  • 18:55 There needs to be a way to ban people from computers for being incredibly stupid. #
  • 18:58 @Tallin32 & @Phinnia: Here’s hoping things work out and the counsellor didn’t screw up. I’m sure you guys could use the downtime. #
  • 19:00 19:00! No more calls for today! Woohoo! #
  • 19:03 Next time when looking for Utorrent in the programs list, I’ll start at the top. #
  • 21:38 @WilJames: Utah doesn’t allow gambling, but it allows polygamy? Go figure. #
  • 21:40 Damn it Jeff, don’t encourage the alcoholics! #
  • 22:17 @Isfullofcrap: Keeping you in my thoughts. #
  • 22:23 @JeffBishop: I thought Newsgator products were always free? #

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  • 02:35 Just got off the phone with Sweety. Will drag tomorrow, but who cares? #
  • 11:42 @Tallin32: We rarely get interesting callers, but sometimes it happens. #
  • 12:30 Disgusting. tinyurl.com/2qq2qh #
  • 12:33 I am not supposed to help with WGA! #
  • 12:39 Further, I am not going to hlp you install WinMPlayer. Don’t care if you’re desperate. #
  • 13:25 Why is it that people have so much trouble understanding forms mode? #
  • 13:48 @Tallin32: It’s not WGA that’s hard. It’s that the users have few PC skills, and it’s not our deal. #
  • 14:05 @Coworkers: Stop hlping ppl with issues that have 0 to do with our stuff. #
  • 15:38 Salad is good. #
  • 15:48 Blinks having assistants to use their PCs for them is laughable. #
  • 18:13 @Users: It’s not even Friday, and you’re already trying as hard as you can to be stupid! GRRR! #
  • 18:15 @Phinnia: Big LOL! Brightened my day, that one. #
  • 19:54 @Phinnia: hope you get better, and that it’s not too serious. Keeping you in thoughts. #
  • 20:03 Random thought: I hope no one’s considered using Twitter to conduct a relationship. Twitship=bad idea. #

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  • 04:54 Oh No! There are terrorists in my mp3 player! Quick! Let’s pray! #
  • 13:04 @galateadia: You guys waited till 03:30? You’re a lot more gracious than I would have been. #
  • 13:10 @WilJames: Slow days are always good. #
  • 13:15 Talking installer won’t run. GRRRRR! #
  • 13:17 Damn it Messenger, stop kicking me out! #
  • 13:58 Cisco Security Agent: Crashing 1 talking install at a time. #
  • 14:38 Wow that was a hugely long call. #
  • 14:45 @Tallin32: Official stance is no support 4 other softwares, but practical ends up as user gets hlp w/simple task b/c rep has fuzzies. #
  • 14:46 @Tallin32: This makes sure the cycle continues, and whn Wil or I say no, user comes back with but so-and-so helped last time. #
  • 15:11 @Tallin32: Yeah that’s pretty much what we do, along with telling users they weren’t supposed to get that kind of help. #
  • 16:23 @Tallin32: I think I can agree with your penalties. Esp. 3 meals a day of roach coach. Grin #
  • 17:07 Fucker! That guy just called and asked for an expert. I told him I am the expert. #
  • 17:24 @Tallin32: Who cares if that last one violates Geneva conventions. They should take one for the team. #
  • 18:04 Oh I’m so sorry, whatever it is that doesn’t work for you, it’s all my fault. </sarc> #

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